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Logikcull's cloud-based discovery platform makes it easy for companies of all sizes to upload, process, search and review documents seamlessly.
© Logikcull. All Rights Reserved.
Terms & Conditions
Privacy Policy.
2019 eDiscovery Billing and Cost Recovery Survey
Logikcull's cloud-based discovery platform makes it easy for companies of all sizes to upload, process, search and review documents seamlessly.
HIGHLIGHTS FROM THE SURVEY:
1. Law firms have taken discovery in house. With discovery taking on an increasingly central role in dispute resolution and legal practice more generally, law firms have collectively moved to take on more of the associated work, displacing the vendor-dominant regime in an effort to control costs and provide superior client value.
2. The direct pass-through of costs is the dominant approach to discovery cost recovery. This model, in which a law firm passes on discovery costs to the client on a one-to-one basis, is used by 86 percent of respondent firms. However, a profit center model, in which a firm turns a profit off discovery services, was rated as the most effective model by respondents, despite being the least-used approach.
3. Unpredictable discovery volume and recurring hosting fees are the two biggest cost recovery challenges facing law firms. As the volume of data involved in discovery continues to increase, it’s not surprising that hosting fees, often charged on a monthly, per-gigabyte basis, lead to both client and law firm frustration. Indeed, client pushback on discovery costs remains common across the board. That pushback leads directly to lost revenue, as pushback was cited as the number one cause of write-offs.
BENCHMARKING LAW FIRM APPROACHES FOR CAPTURING BILLABLE WORK, LIMITING WRITE-OFFS, AND HANDLING CLIENT PUSHBACK
This groundbreaking survey of more than 100 law firms sheds new light on an area that is chronically under-examined, yet increasingly consequential: eDiscovery billing and cost-recovery.
From billing models, to pricing challenges, to the reasons behind write-offs, this report details the strategies law firms are employing to limit write-offs and recoup their discovery spend—and the challenges they face in the process.